GaJeLabs

Most Frequently Asked Questions

How Can I Contact The Support Team?

To contact the support team: support@gajelabs.com We are available 24/7 and provide a very quick support.

What themes is your plugin compatible with?

On this link, you can have the list of themes compatible with our theme:.

Do you have a documentation that would let me know how your plugin works?

Yes, we do have a documentation, it is available on this link: .

How to install scd in a sales site which has integrated DOKAN?

This tutorial will show you how to install our plugin in a site that has integrated dokan: https://www.youtube.com/watch?v=MVocPkq-zPM .

How to install scd in a sales site which has integrated WC Vendors?

This tutorial will show you how to install our plugin in a site that has integrated WC Vendors: https://www.youtube.com/watch?v=_D_I-a4VkGY .

How to install scd in a sales site which has integrated WCFM?

This tutorial will show you how to install our plugin in a site that has integrated WCFM: https://www.youtube.com/watch?v=KjauHlgtTRA .

How to install scd in a sales site which has integrated WCMP?

This tutorial will show you how to install our plugin in a site that has integrated WCMP: https://www.youtube.com/watch?v=gUDGq5Fwpvo .

How long is the SCD license valid for?

Our license is valid for 14 days

In the same store, can I have the prices of products displayed in different currencies? In other words, in the same store can I have prices in Euro and dollar for example?

Yes it is quite possible. To do this, you must install, in addition to our plugin compatible with your marketplace, a specific add-on that will make this possible. The add-on is this one:
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What payment gateways is scd compatible with?

-Paypal Standard
- Paypal Express Checkout
- PayUMoney
- PayUMoney Bolt
- PayUMoney
-Stripe
- cash on delivery
-Payzen
-Cardcom
-Visa
-Mastercard
-Googlepay
-Applepay
-Bitcoin
-Square
-Payzen
-Paystack
-Mercadopago

Is SCD compatible with shipping plugins?

There are many shipping plugins, SCD is compatible with a lot of shipping plugins for Woocommerce. However we can't be compatible with all plugins, the best way to know is to test it with SCD. On the other hand Gajelabs provides you with a complete plugin solution for the calculation of taxes, shipping, duties.... compatible with SCD so you can take advantage of this link https://www.gajelabs.com/product/gl-wc-multi-vendor-addon/

Limited functionality of the SCD plugin

Gajelabs offers add-ons to extend the functionality of SCD. You can extend the functionality of the plugin by consulting the list of add-ons available on this link https://www.gajelabs.com/our_addons/ If you don't find a solution that can satisfy you, write us on support@gajelabs.com. We do custom implementation.

I use a plugin given in my site, is SCD compatible with this plugin?

SCD is compatible with a lot of plugins for Woocommerce, but can’t be compatible with all plugins. The best way to be sure is to download the SCD plugin and test it. If the test is not conclusive, you can contact the SCD support on gajelabs@gmail.com

The SCD plugin does not work with a given plugin or is in conflict with a given plugin

Contact SCD support on support@gajelabs.com.

I installed both variants SCD - Smart Currency Detector free variant and SCD - Smart Currency Detector premium variant for WC Vendor but the vendor doesn't see the SCD parameter to define the currency of his store.

Check if you have activated the product license key or it has not expired. You can check it through this path Woocommerce > SCD settings > License manager

I installed both variants SCD - Smart Currency Detector free variant and SCD - Smart Currency Detector premium variant for WCMP but the vendor doesn't see the SCD parameter to define the currency of his store.

Check if you have activated the product license key or it has not expired. You can check it through this path Woocommerce > SCD settings > License manager

I installed both variants SCD - Smart Currency Detector free variant and SCD - Smart Currency Detector premium variant for WCFM but the vendor doesn't see the SCD parameter to define the currency of his store.

Check if you have activated the product license key or it has not expired. You can check it through this path Woocommerce > SCD settings > License manager

I installed both variants SCD - Smart Currency Detector free variant and SCD - Smart Currency Detector premium variant for Dokan but the vendor doesn't see the SCD parameter to define the currency of his store.

Check if you have activated the product license key or it has not expired. You can check it through this path Woocommerce > SCD settings > License manager

What about the compatibility between SCD and other conversion plugins?

SCD does not work if you have activated another conversion plugin. You must first deactivate the old conversion plugin before installing and activating the SCD plugin.

What can I do when my product license key expires?

Update your license by purchasing the product again from Gajelabs website. You can also contact SCD support.

How Can I Earn Money With Smart Currency Convertor (SCD)?

-First scenario : You can manually setup the exchange rate from one specific currency to another, and you can set up an additional percentage to tack on top of the conversion rate (add an extra 10% for example).
-second scenario : „Second scenario: set up manually the products price for a specific currency. E.g. the product costs 20USD, as USD being your default currency, and you additionally, manually set it up for €37“.
-For more information, please check the link underneath:http://gajelabsmyblog.com/how-to-earn-money-with-a-currency-converter/ .

Is it possible to have all 5 plugins installed at the same time in my site?

-Yes, you can have all 5 plugins installed in your site at the same time. We have created a product that allows you to have all scd compatible plugins installed at the same time in your site.
-Click on the link below:.

I am the admin of my marketplace, can I allow my sellers to create products with the currency of their choice?

The marketplace administrator can allow sellers to create products in the currency of their choice. The administrator can of course also decide that all products in the marketplace will only be sold in the currency he has chosen.

I am the admin of a marketplace.Can I get my commissions in the currency of my choice even if my sellers have received their payment in a currency different from mine?

The marketplace admin can decide the currency in which to receive their commissions, even if the seller displays their products in a different currency. In other words, the marketplace admin can receive their commissions in US dollars even if their sellers receive their sales in uk pounds.

Have you also created a plugin for sellers who sell alone in their marketplace?

-Yes, we have created smart currency converter, this is the version of our plugin for those who have not installed a marketplace plugin in their store.
-Here is the link to download it:
.
-This video explains how to install it: https://www.youtube.com/watch?v=iJCJgLvHH_g .

what‘s meaning of the free version of your plugin SCD ?

-https://wordpress.org/plugins/scd-smart-currency-detector/ .
-That’s the entry point of our product, as free variant The other variants are premium and all extend the free variant Meaning the free variant shall always be installed, and activated, before installing any premium variant;

What’s the purpose of add-ons?

“Add-ons are additional features out of the products main stream, relevant for the less amount of customers, therefor they’re also exported and priced separately“

Is the SCD - Smart Currency Detector plugin free lifetime?

The SCD - Smart Currency Detector plugin has several variants: a free lifetime variant available on WordPress.org https://wordpress.org/plugins/scd-smart-currency-detector/ and several premium variants for marketplaces (Dokan, WCFM, WCMP, WC Vendor, Woocommerce Vendors) available on the website of Gajelabs https://www.gajelabs.com/our-products-page/

Is the SCD – Smart Currency Detector free variant plugin compatible with Dokan?

No, the SCD - Smart Currency Detector free variant plugin does not work alone with the Dokan marketplate, you must also install the SCD - Smart Currency Detector premium variant for Dokan. Both variants must be installed to work with the Dokan marketplace. You can get the SCD - Smart Currency Detector premium variant for Dokan, by subscribing for a 14 days trial under this link https://www.gajelabs.com/14-day-free-trial-2/ or by buying directly the plugin under this link https://gajelabs.com/product/scd-for-dokan-2-5-domains/

Is the SCD – Smart Currency Detector free variant plugin compatible with WCFM?

No, the SCD - Smart Currency Detector free variant plugin does not work alone with the WCFM marketplate, you must also install the SCD - Smart Currency Detector premium variant for WCFM. Both variants must be installed to work with the WCFM marketplace. You can get the SCD - Smart Currency Detector premium variant for WCFM, by subscribing for a 14 days trial under this link https://www.gajelabs.com/14-day-free-trial-2/ or by buying directly the plugin under this link https://gajelabs.com/product/scd-for-wcfm-2-5-domains/

Is the SCD – Smart Currency Detector free variant plugin compatible with WCMP?

No, the SCD - Smart Currency Detector free variant plugin does not work alone with the WCMP marketplate, you must also install the SCD - Smart Currency Detector premium variant for WCMP. Both variants must be installed to work with the WCMP marketplace. You can get the SCD - Smart Currency Detector premium variant for WCMP, by subscribing for a 14 days trial under this link https://www.gajelabs.com/14-day-free-trial-2/ or by buying directly the plugin under this link https://gajelabs.com/product/scd-for-wcmp-2-5-domains/

Is the SCD – Smart Currency Detector free variant plugin compatible with WC Vendor?

No, the SCD - Smart Currency Detector free variant plugin does not work alone with the WC Vendor marketplate, you must also install the SCD - Smart Currency Detector premium variant for WC Vendor. Both variants must be installed to work with the WC Vendor marketplace. You can get the SCD - Smart Currency Detector premium variant for WC Vendor, by subscribing for a 14 days trial under this link https://www.gajelabs.com/14-day-free-trial-2/ or by buying directly the plugin under this link https://www.gajelabs.com/product/scd-for-wc-vendors-2-5-domains/

Is the SCD – Smart Currency Detector free variant plugin compatible with Woocommerce Vendor?

The SCD - Smart Currency Detector free variant plugin does not work alone with the Woocommerce Vendor marketplate, you must also install the SCD - Smart Currency Detector premium variant for WCFM. Both variants must be installed to work with the Woocommerce Vendor marketplace. You can get the SCD - Smart Currency Detector premium variant for Woocommerce Vendor, by subscribing for a 14 days trial under this link https://www.gajelabs.com/14-day-free-trial-2/ or by buying directly the plugin under this link https://gajelabs.com/product/scd-for-woocommerce-vendor-2-5-domains/

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